FAQ

Are renters required to wear helmets?

Yes, helmets are required for all renters and are included with your rental. All of our bike rentals include our helmets with bluetooth capability so you and your group can chat while you ride.

How old do you have to be to rent an ebike? 

Riders must be 16 years of age or older.

What if there is an issue with my bike during my ride? 

If there are any issues with a bike during your ride, we will come to you and swap out the bike for you. 

I have never been on an e-bike before. Will there be any instructions prior to the ride? 

Yes! Prior to your ride, we will go over how the bike works and have each rider take a spin around the parking lot to make sure everyone is comfortable before the take off. 

Do we have to book ahead of time

We do accept walk in’s although, for large groups, we do recommend that you book ahead of time to ensure availability.

How long does it typically take to get to Welch or Cannon Falls from Red Wing? 

The Cannon Valley Trail is a 20 mile trail system. Welch is just under 10 miles from Red Wing and takes approximately 1 hour to get there on bike. From Welch to Cannon Falls is about 9.7 miles and will take another hour on bike. There for from Red Wing to Cannon Falls is 20 miles and will take approximately 2 hours one way, and 4 hours round trip.  

Is there a pass required for the Cannon Valley Trail?

Yes, the Cannon Valley Trail requires riders have either a season pass or a day pass to access the trail by bike. All of our rentals include a Cannon Valley Trail Pass

What is your cancelation policy? 

Cancelations are free up to. 24 hours before your rental date. In the case of bad weather, we will refund you or let you rebook at a later date if you wish to do so. 

Is the Cannon Valley Trail very hilly or is it pretty flat? 

The trail is paved a fairly flat. You will see some incline in some parts but there are not major hills.